Coach to Inspire and Engage™ Program

In First Break all the Rules: What the World’s Greatest Managers Do Differently, Marcus Buckingham concludes that an employee’s manager, not the company, is the critical link to employee engagement. And managers who coach employees have been proven to be key in increasing engagement. Results of coaching include more meaningful work, higher productivity, the right people for the right jobs, people who are challenged to do their best, and a positive effect on the bottom line.

This highly-interactive, experiential and comprehensive 2-day program equips leaders with the tools to conduct results-based coaching that increases clarity, expands possibilities and creates accountability in a refreshingly intuitive way.


  • Understanding Engagement and Performance
    • Being aware of the direct causes of disengagement
    • Developing critical insights about employee behaviours, comfort zones and their effects on performance
    • Acquiring useful insights about coaching and the brain
  • Mastering Coach to Inspire and Engage™
    • Learning a refreshingly simple and intuitive 3-step coaching model
    • Experiencing coaching and being coached
    • Managing your own perceptions and reactions while coaching
    • Building your coaching/leadership presence
    • Applying a coach approach to other managerial functions like providing balanced feedback, performance reviews and conducting effective meetings

Who Should Attend?

— Managers and Directors who want to motivate their team and generate higher levels of engagement

— Directors who want to create a structure and momentum for strategic thinking and action planning that is tied to desired results

Program Benefits

As a result of participating in Coach to Inspire and Engage™, attendees will be able to:

>> Learn the essentials of coaching

>> Experience coaching and being coached

>> Successfully conduct coaching conversations in day-to-day interactions by using a simple and intuitive coaching model

>> Integrate coaching approaches into their leadership style

>> Gain strategies for creating a sustainable coaching environment within their organization

Program Format 

In addition to the 2-day seminar, there will be 2 follow-up group coaching sessions, once a month, by phone, to help you:

  • Apply your learning to real-world situations
  • Deal with any obstacles that may get in the way of applying what you learned

Email coachduanna(at) to customize this workshop for your organization.

What Participants Say

“Duanna is a very qualified instructor and coach who brings with her broad perspectives and multi-faceted angles into looking at coaching issues and situations. She is the critical ingredient of course success. An inspiring, interactive and enriching experience which equips the participants to be better coaches and leaders.” – Ivy Soh, Officer-in-Charge, Training & Development, Singapore Prison Service

“Can’t wait to apply it!” – Marilyn Ow, Principal, House on the Hill Montessori School

“I am now more aware of my blind spots and the difference between coaching and performance appraisals.” – Officer, Singapore Prison Service

“The course was very insightful.” – VP, Human Resources, Barclays Bank

“Aspects of the course that I liked best are: mental models and the 3-step coaching process. The course taught me a different approach to coaching and how we can enhance it.” — Zainal Asmore, Senior Officer, Singapore Prison Service



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